Sales Policy
Last update date :January 14, 2025
At FashionStoreShop, we strive to offer high-quality luxury jackets that meet the expectations of our customers. This Sales Policy outlines the terms and conditions of purchasing our products, including payment, shipping, and delivery procedures.
1. Product Availability
Our website features a curated selection of luxury jackets designed to meet the needs of fashion-forward individuals. While we strive to keep our inventory updated, there may be instances when certain items are out of stock. If an item you’ve purchased is unavailable, we will notify you immediately and offer alternatives, including a refund or an exchange. If the item is available for backorder, we will inform you of the estimated shipping time.
2. Pricing and Payment
All prices on the FashionStoreShop website are listed in USD (United States Dollars) unless stated otherwise. Prices may be subject to change due to promotions, sales, or adjustments in material costs. We reserve the right to correct pricing errors on our site, but we will notify you if a price discrepancy affects your order. Payment can be made through various secure methods, including credit/debit cards, PayPal, and other trusted payment gateways. All payments are processed through encrypted systems to ensure your financial data remains secure.
3. Order Processing
After placing an order, you will receive an email confirmation with your order details. Please review your order immediately to ensure all information is correct. If you need to make any changes to your order, contact us within 24 hours of placing it. Orders are typically processed within 1-2 business days after confirmation. During peak seasons, such as holidays or sales, processing may take longer.
4. Shipping and Delivery
FashionStoreShop offers reliable shipping services to ensure that your order reaches you in perfect condition and in a timely manner. We ship domestically and internationally. Shipping fees are calculated at checkout based on the destination and the size of the order. We offer several shipping options, including standard, expedited, and express shipping.
Orders are generally shipped within 2-3 business days after processing, depending on the shipping method selected. Delivery times vary based on the destination:
- Domestic (U.S.) Shipping: Delivery typically takes 5-7 business days depending on your location.
- International Shipping: Delivery can take between 7-14 business days depending on customs and local postal services.
Please note that we cannot be held responsible for delays caused by the postal services or customs clearance. We also provide tracking numbers for all shipments so you can monitor the progress of your order.
5. Sales and Promotions
From time to time, FashionStoreShop may offer special promotions or discounts. These offers will be clearly communicated on our website, through email newsletters, or on our social media channels. Promotions cannot be applied retroactively to previous purchases, and each promotion will have specific terms and conditions. Please check the details of each promotion before making your purchase to ensure you receive the applicable discounts.
6. Cancellations
You may cancel your order within 24 hours of placing it. If you wish to cancel, please contact us immediately with your order number. After this period, the order will have already been processed, and cancellations may not be possible.
7. Gift Cards
We offer digital gift cards that can be purchased in various denominations. Gift cards are a great way to give the gift of luxury jackets to someone special. Gift cards can be redeemed only on our website and are non-refundable. Gift cards do not expire.
8. Customer Support
If you have any questions about your order or our products, please feel free to contact our customer service team. Our dedicated support team is available via email at info@fashionstoreshop.click or by phone at (859) 555-1234.
9. Product Care and Maintenance
To ensure the longevity of your jacket, please follow the care instructions provided with each item. Proper maintenance will keep your jacket looking its best for years to come. We also offer repair services for certain products under specific conditions. If you need advice on product care, our customer service team is happy to assist you.
10. Limitations of Liability
While we take great care to provide accurate product descriptions, images, and details, there may be slight variations due to lighting, screen settings, and other factors. We cannot be held liable for any direct or indirect damage resulting from the use of the products purchased from FashionStoreShop.